50communicationtactics.com

Posts Tagged ‘Learning’

Adult Learning Programs of Alaska seeks local success stories
In the category of “live and learn,” no agency has a track record in Fairbanks like the Adult Learning Programs of Alaska, providing continuing education for thousands of adults since 1975. ALPA i…

Read more on Fairbanks Daily News-Miner

Learning to listen: Texas Forest Service gets crisis response training
LUFKIN — Last month, more than 70 Texas Forest Service employees learned how to listen. Dr. Anna Satterfield, associate director of Texas A&M University’s Human Resources focused on the Employee Assistance Program and Employee Relations, held crisis communication training last week in Lufkin.

Read more on The Gilmer Mirror

Memphis City Schools Choose Houghton Mifflin Harcourt Reading Programs and Learning Village Platform to Transform …
MEMPHIS, Tenn.—-Houghton Mifflin Harcourt today announced that Memphis City Schools and HMH will begin partnering in the district’s aggressive Pre-K – 3 Learning Continuum by adopting two of Houghton Mifflin Harcourt’s innovative reading programs, Destination Reading and Bailey’s Book House.

Read more on Business Wire via Yahoo! Finance

Employers who want their employees to succeed on the job put a lot of thought and effort into providing them with high-quality training. Training in topics such as communications, both written and oral, presentation methods that are persuasive, dealing with difficult customers and other important work-related subjects will help increase the skill level of all employees and division managers. Investing to build effective leadership skills will relate into an improved bottom line for your business, so it makes sense to research and discover the best methods for providing training for employees. Employees and managers vary as to the amount of new information they can take in at any one time, however. It makes sense to offer training, including communication training, in a delivery manner so that the learning of your employees can be self-paced and will be more effective for them.

Online communication skills webinars provide an easily accessible form of training that offers the flexibility your employees need. Webinars, or seminars that are held online, are most often presented live. However, many trainers also offer their online seminars recorded as well, and this will prove to be an excellent format providing learners the opportunity to pace themselves.

If you are trying to incorporate training time into your business day, then self-paced participation in that training will improve your worker’s effectiveness. Everyone’s schedule is a bit different. Because webinar information is saved online, employees can access it anytime it best fits into their schedules. This will help limit wasted work time, yet will allow your employees to choose when to participate.

Another benefit to recorded webinars is that they are not a one-time presentation. Learning tends to be circular rather than linear; in other words, people need to hear ideas repeated several times in order to remember them. Presenting an idea only one time and moving on is not as effective as giving your learners many opportunities to remember the vital information. The ability to replay important segments of your webinar training will help cement the salient ideas in your employee’s memory.

It also allows more time for hands-on practice of the new communication skills your managers and employees will need in order to make the newly gained skills second nature in the real-life work setting. Obtaining new communication skills, such as writing effectively in the business world, requires a certain amount of repetition and practice. So, too, does learning speaking techniques that will persuade clients to agree with your ideas, or learning how to craft an excellent presentation that wins people over to your point of view. This type of learning cannot be rushed, but it can be enhanced through the use of self-paced learning.

FOR IMMEDIATE RELEASE

New Workplace Spanish® Learning Kit for Human Resource Professionals

Roswell, GA, September 15, 2009 – Workplace Spanish, Inc. has introduced its completely updated “Workplace Spanish® for Human Resources” program designed to help English speaking human resources staff, and general supervisors, communicate with Spanish speaking applicants and employees.

Available from the company’s website as a “learning kit, the package includes a 70 page manual, 2 audio CDs, and the company’s exclusive Click It® CD-ROM. It covers all the important conversational expressions as well as key job related topics including Interviewing Applicants, Checking References, Performance Expectations, Scheduling Employees, Pay and Benefit Information, and handling Accident & Emergencies.

Tom Sutula, President of Workplace Spanish, Inc. stated “Human Resources is the hub of most organizations beginning with job applicants walking through the door. Our easy to use learning tools enable English speakers to better communicate with Hispanic applicants and associates. This will result in better selection, evaluation and understanding which translates into smoother, more efficient operations.”

For more information please visit www.workplacespanish.com or e-mail info@workplacespanish.com.

About Workplace Spanish, Inc.

Founded in 1998, Workplace Spanish, Inc. develops job specific language materials for both English and Spanish speakers. Designed for time stressed adults in business, government, health care and education, the company’s materials are easy to use and non academic; they do not require prior language training. Workplace Spanish® programs have been used by 80,000 people and have been taught by more than 350 colleges and schools across the country. Workplace Spanish® learning kits are suitable for self-study or class training.

#####

Shared Science Offers Hands-On Learning
TEAMWORK. Robo Rally team members Ryan Taylor, 9, and Harley Johnson, 10, are ready to compete at the FIRST LEGO League Manhattan Beach qualifier. —Photo by Terry Wells

Read more on Grunion Gazette

ROSWELL, GA., Aug. 18, 2008 — ¿Qué pasa aquí?

 

An officer stops a car for speeding. As the officer approaches, the driver is frantic. The driver is waving his arms, shouting incessantly in Spanish and pointing to the passenger who appears to be in agony and his holding his side.

Is this:

a. the get away car and the two men who just robbed a store down the road, one of whom was shot, or

b. a man and his nephew who are rushing to the hospital because the nephew has appendicitis?

If the officer doesn’t know even basic Spanish this situation could easily turn tragic. With Workplace Spanish® a dangerous situation can be averted.

 

Workplace Spanish® offers both Spanish learning manuals accompanied by audio CDs, and an easy-to-use CD-ROM called “Click It™” which features clickable audio Spanish terms and expressions that help law enforcement professionals speak Spanish in a basic and effective manner without having to learn academic Spanish. It uses relevant “bite-size” terms and phrases to get a message, question or response across.

Workplace Spanish worked closely with the Las Vegas police department in creating the law enforcement program. Workplace Spanish president Tom Sutula says, “They told us what was critical to them on a day-to-day basis – what was most important to their officers. Like most law enforcement departments, they didn’t have the time or budget to have everyone become fluent in Spanish.”

Over the past year law enforcement agencies from across the country including Nashville, TN, Eagan, MN and the FBI’s Atlanta office have addressed language challenges by adding Workplace Spanish® . They all recognized that the lack of clear communication for their staffs could be frustrating, potentially dangerous and costly.

Sutula says that Workplace Spanish® has been used by thousands of officers. Many appreciate the flexibility of the new Click It™ CD-ROM. “It gives them the ability to look up an expression and “click on it” to hear the Spanish and phonetic pronunciations played aloud. They can either repeat the Spanish or play it loud enough for a Spanish-speaker to hear.”

Detailed information and sample excerpts from on the Law Enforcement program are available on the company’s website at the following link: www.WorkplaceSpanish.com/law_enforcement.htm

Roswell, GA, October, 28 2008 – Workplace Spanish, Inc. has added “Hotels & Hospitality” to its repertoire of Spanish learning materials. The new learning program will help English speaking managers and supervisors in the hospitality business communicate with their Spanish speaking staff members.

“Workplace Spanish® for Hotels & Hospitality” was developed specifically for hotels, motels and other hospitality properties where basic, effective Spanish will improve communication and teamwork with Hispanic associates resulting in higher quality service and property maintenance.  The 75-page, 2 audio CD program covers all the important conversational expressions as well as supervisory and hotel-related topics including Interviewing, Scheduling, Job Rules, Standards, Safety, Accident & Emergencies, Hotel Terminology & Locations, Housekeeping, Laundry and Property Maintenance.

Tom Sutula, President of Workplace Spanish, Inc. stated “The hotel and hospitality industry was in dire need of an easy Spanish learning program like this to help keep their business running smoothly. With today’s diverse workforce, speaking even a little job-specific Spanish will translate into better understanding, teamwork and efficiency, which pays off in smoother operations and enhanced profitability.” For more information please visit www.workplacespanish.com or e-mail info@workplacespanish.com.

About Workplace Spanish, Inc.

Founded in 1998, Workplace Spanish, Inc. develops job-specific learning materials for both English and Spanish-speakers.  Designed for time-stressed adults in government, industry, health care and education, the company’s materials are easy-to-use and non-academic; they do not require prior language training.  Workplace Spanish® programs have been used by over 350 colleges and schools across the country and are suitable for class training or self-study.

 

Roswell, GA, December, 15 2008 – Workplace Spanish, Inc. has launched a new program to its “Trabajadores Series” of English learning products. “Inglés para Trabajadores” is designed for companies who want to train their Spanish-speaking associates in “workplace English.”  It is the second in the “Trabajadores” series and is applicable to workers in virtually any industry.

While the company is well known for its wide array of Spanish-learning products, “Inglés para Trabajadores” addresses the needs of organizations with Spanish-speaking workforces. Developed from the worker’s perspective, the learning program will help Hispanics communicate in basic English to ask about pay, job duties and work procedures, and many other topics”, said Tom Sutula, president of Workplace Spanish.

“From an organization’s perspective, learning English that can be used at work is a win-win for the company and the employee,” Sutula continued. “The company will improve its productivity, while the employees will become better skilled and more valuable.”

The program includes a 55-page manual with audio CD and is also available on the company’s exclusive Click It ® CD-ROM. While it can be utilized on a self-study basis, it is best used in a class training environment where a bilingual leader can answer questions and guide “students” through the most appropriate material. Workplace Spanish, Inc. also offers customization services to meet specific needs.. For more information on this program and the company’s “Trabajadores Industriales” program, please visit the company’s website at www.workplacespanish.com or send an e-mail to info@workplacespanish.com.

About Workplace Spanish, Inc.

Founded in 1998, Workplace Spanish, Inc. develops job-specific learning materials for both English and Spanish-speakers. Designed for time-stressed adults in government, industry, health care and education, the company’s materials are easy-to-use and non-academic; they do not require prior language training. Workplace Spanish® programs have been used by more than 75,000 people across the country. Over 350 colleges and schools have used Workplace Spanish® materials for training in their local communities.

Roswell, GA, February 2, 2009 – Food Lion LLC has selected “Workplace Spanish® for Retailers and Supermarkets”, a learning program developed by Workplace Spanish, Inc., to improve communication in their supermarkets with Spanish-speaking customers and associates. Store supervisors, department managers and other key associates will utilize the popular learning materials to develop basic Spanish skills.

Jose Perez, Food Lion’s Language and Translation Specialist, stated that “Workplace Spanish® for Retailers and Supermarkets” includes the relevant vocabulary, expressions and practice scenarios that best suits our needs. The materials are just very practical and easy to use. We are not expecting associates to be proficient Spanish speakers, but the Workplace Spanish® program will give our people a chance to make customers and associates feel more welcome. We want to create great customer experiences. By knowing some appropriate Spanish, we are reaching out and connecting with our Food Lion Spanish speaking customers and associates.”

“Enabling basic communication between English and Spanish speakers is the mission of our company”, Tom Sutula, President of Workplace Spanish, Inc, states. “We develop basic learning programs that cut through the language barrier and improve communication. This results in better understanding, teamwork and efficiency, which will pay off in better customer relationships and smoother operations. This is more important than ever in these challenging economic times.”

With stores in the Southeast and Mid-Atlantic states, Food Lion LLC addresses the Hispanic population growth by making Spanish a part of their vocabulary. They are hoping to create awareness and do their part to bridge the language gap.

Workplace Spanish®, Inc. develops job-specific learning materials for both English and Spanish speakers. Their manuals and Click It® CD-ROMs are available for over 25 different industries and occupations. The company will customize programs to meet specific needs. For more information please visit www.workplacespanish.com or e-mail info@workplacespanish.com.

About Workplace Spanish, Inc.:

Founded in 1998, Workplace Spanish, Inc. develops job-specific learning materials for both English and Spanish-speakers. Designed for time-stressed adults in government, industry, health care and education, the company’s materials are easy-to-use and non-academic; they do not require prior language training. Workplace Spanish® programs have been used by over 350 colleges and schools across the country and are suitable for class training or self-study.

Food Lion, LLC:

Food Lion LLC is a subsidiary of Brussels-based Delhaize Group (NYSE: DEG). Food Lion LLC operates more than 1,300 supermarkets, either directly or through affiliated entities, under the names of Food Lion, Bloom, Bottom Dollar Food, Harvey’s, Reid’s and Sweetbay. These stores meet local customer needs and preferences for the freshest and best quality products. Food Lion LLC employs approximately 73,000 associates in 11 Southeast and Mid-Atlantic states.